FAQ

LASHES

Q: What are lash extensions and how long do they last?


A: Eyelash extensions are 1 or more eyelash extension applied per one natural lash. Lash extensions last 4-6 weeks depending on one’s lash cycle.




Q: What are the different kind of lash sets I can get and what’s the difference?


A: Classic Set: Using 1 extension to 1 natural lash, classic sets provide the most natural look. Perfect for those who are looking for that “mascara” style. The fullness of your natural lashes will be the fullness of the extensions. Customizable lengths and styles for every client. Mixed Set: Provides the perfect “in between” fullness if you want the extensions to look fuller, but not too fake. Mixed sets combine the applications of classic extensions plus volume fans, creating a natural, but much fuller look than a classic set. Customizable lengths, styles, and fullness for every client. Volume Set: Provides the perfect “in between” fullness if you want the extensions to look fuller, but not too fake. Mixed sets combine the applications of classic extensions plus volume fans, creating a natural, but much fuller look than a classic set. Customizable lengths, styles, and fullness for every client. Mega volume Set: Mega volume sets provide maximum coverage, ideal for special events or occasions or an everyday glam look. Using our Luxe Mega Volume Fan Technique ™, we hand craft each mega volume fan using our lightest faux mink Luxe Lashes ™ extensions, creating a fan from 10-15 extensions. Although it provides maximum coverage, it is still lightweight and wearable for everyday looks. Customizable lengths, styles, and fullness.




Q: How often should I get a fill?


A: Fills are recommended every 2-3 weeks for optimal retention




Q: Do you do fills from other salons?


A: Yes we do fills from other salons, however, the artist will have to consult and quote you on how much work needs to be done




Q: What material do you use for eyelashes?


A: Luxe Lashes carries their own brand of lash extensions, made from high quality faux mink that is extremely lightweight and comfortable for everyday wear




Q: What glue do you use?


A: In addition to carrying our own line of lashes, we also carry our own line of Luxe Lashes glue. Our glue is created only using ingredients that is FDA approved, containing no toxic substances that can harm the eyes.




Q: How do I know if I’m a good candidate for lash extensions?


A: As long as you have natural lashes, no matter how short or sparse, lash extensions can be applied to your natural lashes. We do not recommend however, getting extensions if your lashes have been previously severely damaged from another salon, or if you have severe seasonal allergies.




Q: What’s the aftercare?


A: It is recommended not to get lashes wet/heavy steam/sweat for at least 24 hrs. Do not use oil based products around the eyes as it will cause premature excessive shedding. Wash lashes 2-3x a week to clean bacteria and ensure clean, long lasting extensions. Daily activities, habits, and medications vary from person to person and can have an effect on the retention of the lashes.




Q: Am I allowed to wear makeup?


A: Yes, but absolutely NO MASCARA. Just make sure to use oil-free products to clean your makeup off, and make sure to always cleanse around the eyes with our Luxe Lashes bath to ensure clean, long lasting extensions




Q: It’s my first time getting lashes done, how do I know if I’m allergic?


A: We offer patch testing prior to the appointment if you have any concerns about the products.




Q: What do I expect to happen in my appointment?


A: You will first fill out a 3 page consultation form where the artist can read about your lash history, likes/dislikes, allergy information, etc. The artist will then consult you in which lash set and style would be best fitting. Depending on the service, the procedure takes about 1-2.5 hours, where you will sit comfortably in a reclining chair with your eyes shut during the entire service.





PERMANENT MAKEUP

Q: What types of permanent makeup do you offer and what’s the difference?


A: Microblading: Permanent makeup technique that uses 3-D hair strokes, mimicking the natural hairs of the brow. Ideal for those who want a very natural look. Lasts from 6 mo. - 2 years. Ombré brows: Another permanent makeup technique ideal for those who want stronger, bolder eyebrows. This technique shades in the brow, allowing more versatility in the shape, thickness, and darkness. Lasts 1-2 years Combination brows: Combination of microblading and shading. Perfect for those who want their brows to look natural, but stronger than the traditional microblading. Lasts 1-2 years




Q: How long do they last?


A: It will last 1-2 years depending on your skin type




Q: Is the touch up included?


A: The touch up is not included and is a separate service. Touch ups should be done 4-6 weeks after initial appointment.




Q: Am I a good candidate for getting permanent makeup?


A: Anyone is allowed to get permanent makeup, if they have eyebrows or even no eyebrows to work with. However, the specific service (microblading, ombré, combination) is not best suited for everyone and will be discussed during the consultation which is best fitting




Q: What’s the aftercare?


A: Aftercare is a long & meticulous process and is very important for the client to follow to ensure the longevity of the tattoo. Water, sweat, steam, and sun exposure will have to be avoided for periods of time and the client is also responsible for applying ointment to their tattoos daily. Peeling of the brows will happen and will not look very pleasant, so we recommend not doing this before any event or vacation





POLICIES

  • Luxe Lashes does not provide refunds off of any service. However, we do offer a 4 day warranty to cover any problems that may have occurred such as allergic reactions or excessive shedding. 

  • Please be mindful of your appointment time as artists work off of a strict schedule. If you are late to an appointment, this will affect your allotted appointment time and will not be covered by the 4 day warranty. 

  • Fills done off of full sets from other salons will not be covered by the 4 day warranty.

  • Deposits are required (unless a card is on file) in order to book an appointment which will be deducted from service price upon checkout.

  • Cancellations/reschedules must be made at least 24 hours prior to the appointment. Failure to do so will result in forfeiting the deposit fee. No shows will be charged 50% of booked service.

  • Issues will be dealt with on a case by case basis. For further assistance, contact luxelasheslv@gmail.com

  • We reserve the right to refuse service to anyone..